GS10GA
09-06-2002, 09:21 PM
Ok, let me give you some background. First I am a sevice tech for Moxy Trucks of America so I know a fair amount about turning a wrench. Second, if you see an axle seal and a water pump leaking you shouldn't have a problem getting it to the dealer for a repair and getting it back in atleast in the same running order you left it in.
The car in question is a 1998 Grand Am GT 2.4L manual, we bought it with 27k on it november of 2001. The car ran great drove ok(dry rotted RSA's). We were very happy with the 1992 2.3L manual we bought as is in 96 so we thought "well what the hell we'll take it" (and a warranty just to be safe, wifes idea).
The dealer we bought it from was the same dealer we took it to fo repair here in south west Ohio. My wife dropped it off on her lunch hour on a monday and picked up her loner. Our car was in the shop the next morning and on the rack(kinda insulting that they have to find out what's wrong with the car after you a trained mechanic told them what's wrong). At lunch time they called my wife and said "your left axle seal and water pump are leaking" well DUH... but my wife just said politely "yea we know, so when can you fix it and when can we get it?" they told her thursday and she said cool. The next day they called her and said they were waiting on a part and it would not be ready till friday(that was cool with me I know how bad a parts department can be, I deal with it all the time). Friday we picked up the car and drove home(not an uneventful drive but that's another story). Later I started the car and drove to Pep Boys with a friend of mine, the more I drove the more the car started to sound like a K car with a rod knock, what the hell was going on? I drove it home parked it, asked the wife "if it made any noises when she drove home?" she said no! then I called the dealer back and very nicely told the service manager what was up. After he checked to see if he had anyone who could fix it on saturday (no), he asked if I could bring it in soon, DUH like I'm going to wait and drive it around! The next day I drove it into the shop infront of the service manager and let it run till he said "ok you can turn it off". They worked on it monday and tuesday when we picked it back up and they told us that the "Timing Chain Tensioner was loose" and that he couldn't understand why, Mark was one of his best guys, I about ****!! LEFT MY TIMING CHAIN TENSIONER LOOSE!!!! THAT COULD HAVE CRAPPED MY ENGINE!!!! This is why I don't like warranties, if I do the work it's done and done correctly. The wife wanted the warranty. Now the car has this strange wissle, kinda low pitch, but it's not going to the dealer after what happened over an axle seal and water pump!!
Kirk
The car in question is a 1998 Grand Am GT 2.4L manual, we bought it with 27k on it november of 2001. The car ran great drove ok(dry rotted RSA's). We were very happy with the 1992 2.3L manual we bought as is in 96 so we thought "well what the hell we'll take it" (and a warranty just to be safe, wifes idea).
The dealer we bought it from was the same dealer we took it to fo repair here in south west Ohio. My wife dropped it off on her lunch hour on a monday and picked up her loner. Our car was in the shop the next morning and on the rack(kinda insulting that they have to find out what's wrong with the car after you a trained mechanic told them what's wrong). At lunch time they called my wife and said "your left axle seal and water pump are leaking" well DUH... but my wife just said politely "yea we know, so when can you fix it and when can we get it?" they told her thursday and she said cool. The next day they called her and said they were waiting on a part and it would not be ready till friday(that was cool with me I know how bad a parts department can be, I deal with it all the time). Friday we picked up the car and drove home(not an uneventful drive but that's another story). Later I started the car and drove to Pep Boys with a friend of mine, the more I drove the more the car started to sound like a K car with a rod knock, what the hell was going on? I drove it home parked it, asked the wife "if it made any noises when she drove home?" she said no! then I called the dealer back and very nicely told the service manager what was up. After he checked to see if he had anyone who could fix it on saturday (no), he asked if I could bring it in soon, DUH like I'm going to wait and drive it around! The next day I drove it into the shop infront of the service manager and let it run till he said "ok you can turn it off". They worked on it monday and tuesday when we picked it back up and they told us that the "Timing Chain Tensioner was loose" and that he couldn't understand why, Mark was one of his best guys, I about ****!! LEFT MY TIMING CHAIN TENSIONER LOOSE!!!! THAT COULD HAVE CRAPPED MY ENGINE!!!! This is why I don't like warranties, if I do the work it's done and done correctly. The wife wanted the warranty. Now the car has this strange wissle, kinda low pitch, but it's not going to the dealer after what happened over an axle seal and water pump!!
Kirk