What is a TSB??

[iceman]

What is a TSB???

TSB stands for Technical Service Bulletin. GM puts them out to their dealerships when there is a common problem with a product and recommends fixes for them. They are NOT recalls. The dealer has no obligation to fix something just because there is a TSB for it, your car has to be exhibiting the problems noted in them.

When do I take a TSB with me to the dealer??

When a problem you are having matches what a TSB states. Attempt to get service before presenting a TSB to a dealer. Only present one when you absolutely need to.



Anyone else.. feel free to chime in.

[Weem]

I'd like to add a little, mainly to clarify.

If you have a good dealer like I do, having a TSB is of no benefit. If your car is under warranty, defects are repaired for free. If your car is out of warranty, you pay for all repairs. A TSB has no bearing on this. A TSB does not mean you get your out-of-warranty car repaired for free. If your car is still under warranty then it's repaired for free anyway. A TSB helps the service tech by eliminating troubleshooting time allowing him to go straight to the repair. It also may give him an "approved" method of repair.

I've seen a number of posts over the years by people with crappy dealers where a TSB has come in handy. For example, a person got their car back unrepaired with the "can't duplicate problem" comment even though a TSB had been issued for the exact complaint. The person had to take the TSB to the dealer to get his car repaired properly. Either the dealer didn't know about the TSB or they didn't want to do the work. Either way, this dealer sucks and it's time to find a new one.

[iceman]

Good point, thanks!!!

[SteveGT1]

Where can we read more about a certain TSB. I have a evap problem and there a few different TSB's on the issue. Is there a database where each TSB is explaned with a more detailed description?

[iceman]

Try the search button, it might have been posted. If you can find the ## I can get you the TSB.

[swilli41]

I seached for TSB 00-06-01-002 and found nothing. It pertains to the Timing chain tensioner installation procedure. Can you point me where I can find what it says?

[grandam1697]

I'm looking for the TSB dealing with the crapy RSA issue. Do you know where to find it? I need a copy to send to the Goodyear dealer in order to fix my tire issue. Thanks.

[SwatZeR]

Copy and paste the entire first post by iceman. You will find it here:

http://www.grandamgt.com/forum/showthread.php?s=&threadid=1354

Print it off and bring it in to your dealer.

[tialldp]

I'm having trouble finding the turn signal flasher on my 1994 Grand Am. I got the diagram of the parts from the dealer but I still can't find it. I searched www.alldata.com and found a TSB number 437317 with a description of Turn Signal Flasher - Location Revised, issued Oct 1994. I'm wondering if someone can send me more information about this TSB. Thanks!
tialldp

[dalfk]

which TSB# is for the one dealing with the hard start or no start...something to do with the fuel pump releasing pressure and needing the PCM updated? I drive a 2002 grand am gt has the 3.4l ram air 4 doors galaxy silver color spoiler.....Thanks for your help:thumbs:

[kubiache]

IN ADDITION*****

If you have any questions about if there's a TSB pertaining to your problem, feel free to ask. Many of us have access to them.

Also, (using the post right above mine as an example) make sure your year, trim level, and engine is included somewhere on your post.

[Blackalero3400]

im getting a p1860, i also got this error about a min. affter installing a autotrans.... Whats wrong

[ChrisB]

Seth, your TSB list just saved me from a major headach! My 2002 GT has that problem and it drove me nuts. I called my dealer( who's usually on top of this stuff) and he told me it was normal. I asked him to check the TSB and 'ta da! He's gonna handle it tomorrow.

[AznGA]

So if I just give the TSB# to the dealer, they would have access to all procedures?

[Turismo]

Hello,
I am looking for the TSB regarding our crappy intake manifold gaskets. I have to change mine out. The TSB is 03-06-01-01OB

Are aftermarket intake manifold gasket kits just as good as the dealers. GM's cost is quite a bit more expensive.

Thanks for the info.