Dhp - Where Are You ???

[iceman]

Jason, Charles, whoever.

Where is the replacement PCM for my car?

Does anyone know how to get in touch with these guys ? Email doesn't seem to work anymore.

[Craig99SE2]

It never did! I think they have "selective filtering" on their e-mail! wtf

Sorry DHP-lovers, but I give their Customer Service a 1.8 on a 10 scale!

[iceman]

I disagree, they've been easy to contact until last week.

[Craig99SE2]

YMMV!

[AaronGTR]

I don't know... I haven't been able to contact anyone from DHP since last summer, and I have Dave's phone # and address!:confused: I sure wish I could get a hold of someone. My car is getting to a level of serious modification that really requires a custom dyno tune.

[iceman]

I'd be happy with an SES that stays off and track times that aren't slower.

[kubiache]

I'd just be happy to be able to put mine back into my car and not worry about destroying my engine.

[AaronGTR]

Originally posted by kubiache
I'd just be happy to be able to put mine back into my car and not worry about destroying my engine.

Wasn't Dave supposed to fix your program last weekend? What happened with that?

[AMRAAM4]

I think this thread just about sums up why their chips aren't selling, why they make our cars perform like garbage, and the possibility of custom tunes being done for the extremely modded GAs.

Sorry to hear the problems guys.

[iceman]

Bugs are expected with all new products.. I didn't expect any gains that I could notice from this reprogram, I was a big fan of the trans line pressure increase the most, shift points, skip shift... I just don't expect a performance decrease at the strip, and an SES that won't go away. DHP has been receptive to the problems and I am positive things will get worked out however I'm becoming impatient now :/

[kubiache]

Dave was supposed to do mine last weekend, but something came up on his end. I don't know when I can do it now, I don't see it being before MGM though, which kinda upsets me.

I agree completely with Seth, the shifting was the biggest selling point to me, and I also know they will take care of it. It's just that my patience wore thin when I've been able to have it in my car for 2 weeks of the last 5 months that I've owned it.

[jynxGTP]

Considering every 2 out of 3 Grand Prixs on ClubGP.com have a DHP pcm, I'm pretty sure they're doing fine ;)

visit the clubgp.com forums, and make a post 'paging charles/DHP', and you'll get a response in no time.

[AaronGTR]

We know all about their success with the GP community. That's the reason I and others started talking to them about tuning GA's in the first place, because of that reputation. They now have a product for GA's that isn't living up to that reputation and they are no where to be found. We shouldn't have to go to another board to get their attention. They should check here...or answer their own emails and phone calls. I have his phone number for gods sake and I can't contact him! Don't get me wrong. I really like Dave as a person, and I think it's great that him and Charles took the time to work with us, but I hate being ignored and that's what it feels like is happening right now. I need help with my car, I've got no where else to turn, and I'm being ignored.

[AMRAAM4]

Originally posted by AaronGTR
We know all about their success with the GP community. That's the reason I and others started talking to them about tuning GA's in the first place, because of that reputation. They now have a product for GA's that isn't living up to that reputation and they are no where to be found. We shouldn't have to go to another board to get their attention. They should check here...or answer their own emails and phone calls. I have his phone number for gods sake and I can't contact him! Don't get me wrong. I really like Dave as a person, and I think it's great that him and Charles took the time to work with us, but I hate being ignored and that's what it feels like is happening right now. I need help with my car, I've got no where else to turn, and I'm being ignored.
:D Thank you for saying exactly what I wanted to say Aaron...I didn't say it though because people bitch when I write stuff like that.

[beyerch]

I'm sorry to hear about the issues and the response time issues.

While I'm sure the last thing you want to hear is a bunch of "excuses" I would just like to point out that in the last couple of months we have had to :

1.) Relocate our website 3 times. This did cause email issues initially (some bouncing, etc)
2.) We have had to prepare for 2 events and the influx of custom work due to that.
3.) We all do have day jobs and mine has been very brutal to me and I actually had to leave the event i spent 3 weeks prepping for due to work (even though i had the two days off for "vacation"). I ended up driving 800 miles in one day to flip a switch... (long story).
4.) The only one of the issues above I have seen in email recently is Seth. I recall seeing him in the email and I did respond to his email and last I knew jason/dave were working on something.
5.) As far as issues reaching dave personally, etc, I can't comment on his personal response time, but obviously as we have day jobs you can't really expect someone to be making personal calls on their cell phone about side work at their primary business, etc... Thats all I can say to that.
6.) As far as the remark about all of the pcm's "sucking" all I will say to this is that we ATTEMPTED to do a dyno day to get these tuned in and we were met with a LOT of complaints and slams about how it ran and that we rushed, etc, etc. We then did 3 more private dyno tuning sessions on cars to get them as close as possible. Obviously there will be issues, as we are seeing here. But .. calling them all garbage or whatnot, obviously is not constructive. Almost every step of this process has resulting in criticism to us and our product. If we would get half as much CONSTRUCTIVE input as we do flames....... Ironically, most of the flames are not coming from the people with the issues as I can tell which is who I would expect to be flaming.... (as they have some right to do so!)
7.) Seth I talked to dave briefly about this and he says that he cannot recreate this issue. Is there ANYTHING you can think of that is different between when you run the stock pcm and/or this one? Can you get access to a tech ii? Can you give me the module/software ID's for the calibration in the stock pcm ?
8.) As far as we "should" read every forum, well we TRY to, but I keep my eyes on over 12 forums right now... If I combed through every forum, I'd spent most of my day! Because of this, I STRONGLY recommend avoiding contacting us via private messages or postings, unless you have no other choice, etc.



With all of that said I sincerely apologize for the delay in resolving the outstanding issues with these vehicles. We ARE very busy and we are definitely not ignoring anyone who has an issue with our product. It is very difficult operating a fairly popular business on nights and weekends and because of this we may very shortly bump someone fulltime to help assist with our backlog. I recommend that anyone who has not received communication from us recently, PLEASE email again to info@digitalhorsepowerinc.com and I will personally track these issues.

Thank You

Charles
DHP

[iceman]

I have no access to a Tech 2 unless you want to lend me one or pay for me to go get a mechanic to get what you want.. If I put my stock PCM back now, it's staying there. Like you guys, I am busy too - full time student and also working full time. In my car it is a chore to get that PCM out, which is not your problem, but I'll be doing only one PCM swap ever again.

The only thing that has changed since I put on your PCM has that I've been running 93 octane gas, as recommended. I get no codes w/ stock PCM, but if you REALLY think that I do have a faulty O2 sensor, I'll go and get it replaced, but you are picking up the cost if the code continues to show.

I know I'm not the only one with this problem, there is at least one other that I've heard about talking to community members here.

Like I told you before, I had a stock PCM, with an update to fix a false P1404 code, TSB# #01-06-04-018A .

I have a generic scan tool, I can pick up information from my car now if you want, like I have offered in the past before.

I understand you guys are busy, however my patience has run out over the past 2+ (almost 3 now) months. I respond back to emails within a few hours, and now Dave has my cell phone.

[kubiache]

Originally posted by beyerch
Ironically, most of the flames are not coming from the people with the issues as I can tell which is who I would expect to be flaming.... (as they have some right to do so!)


hm...you're right. I didn't realize that.

Charles, my situation is under control. Dave knows about it and will take care of it, it's just taking him a while. It's not the product, I know mine is a different story altogether because you basically had to wing it. It's just the lack of patience due to him having a primary job that doesn't involve my car, you know? But I also know complaining doesn't help, just like complaining doesn't get coffee made any faster...stupid overpriced coffee maker.

[beyerch]

Seth, I apologize for my ignorance on your issue but which code do you keep setting?

thanks

[iceman]

For the LAST time, P1035

[beyerch]

Originally posted by iceman
For the LAST time, P1035

FOR THE LAST TIME, I'M TRYING TO HELP YOU.

[Blackrider]

Easy Boys Seth I know where you are comming from, He is tryingto help, beyerch Just try to understand where he is comming from.

Its Not my Buisness so i'll say no more.

[AaronGTR]

Please guys...lets stay calm. We don't need people getting mad here (happens often enough;) ). Charles, thank you for replying. Although I haven't met you personally, I'm happy to see someone from DHP does check on things over here. I agree that bashing the product doesn't accomplish anything. I'm very happy with the way my program works, and I often defend that point when other people complain. The only problem I have is contacting someone to get my program finished, like I said. Last summer Dave installed the transmission portion, but the engine program didn't get finished because he had to prepare for an event. We were supposed to do it last winter but family obligations forced me live out of state for a while, and when I got back I couldn't get in contact with him. All I want is to get my car dyno'd and have the engine program finished. If there's any way you could help me with that I would greatly appreciate it. :cheers:

[Blackrider]

I have Heard nothing bug good things from all the GTP Boys in winnipeg including one turbo GP:)

[iceman]

Originally posted by beyerch
FOR THE LAST TIME, I'M TRYING TO HELP YOU.

I'm sorry, you are correct, that was rude, but that was not the first or second time I was asked that and provided the information.. It really hit a nerve. At least now we are on the same page.. my apologies.

[beyerch]

I understand you've probably given that info before, BUT I have not been working on your issue as I stated. Yes I'm sure if I dig through a couple thousand emails I could find where you send that in before, but I thought it would help expidite to just ask you for it.

I do understand you don't want to sound like a broken record, but I'm just trying to get up to speed on your issue so that I can assist with it.

Don't kill the messenger. :)

Originally posted by iceman
I'm sorry, you are correct, that was rude, but that was not the first or second time I was asked that and provided the information.. It really hit a nerve. At least now we are on the same page.. my apologies.

[jaredofsofl]

[edit] useless and uncalled for...

[iceman]

Originally posted by jaredofsofl
hmmm where are all the people that were saying that the dhp was gonna be so much better then the other chip....seems like its garbage just like ASE maybe even worse

You have one installed in your car?

[kubiache]

Like Charles said, it's not the people with DHP talking trash. "Issues" are not trashing.

[jaketuff]

Originally posted by jaredofsofl
[edit] useless and uncalled for...

Perhaps you are ignorant of the experience of all other DHP owners. It is the problematic tunes that make the most noise on the forum. DHP spent hours dyno tuning on a variety of GAs.

ASE modified code based on what they hypothesized would be a useful program - no dyno, no real time stats. Pricing is similar. What the hell would you rather have?

Go visit www.clubgp.com and tell me DHP sucks... read HPP and tell me they suck... please.

JOUT

[Schweppe23]

Jaredofsofl I have the DHP chip in my car and absolutely love it, definately better than the ASE and those who have ridden in my car will agree with that...I back these guys and their product 100%. :thumbs:

Pat Lavanty

[IrateSpeed6]

Hey guys, back off JaredofSofl... I edited his original post and left that there instead.

Sorry for being OT Seth/Charles...

[Knappy1]

Charles, If you are out there...please call me, or reply to my email. I need you before the 25th.
Thanks
Rob Knapp

[Avsguy01]

.....................and where is the 03-04 DHP? Still waiting :mad:

[IrateSpeed6]

Originally posted by Avsguy01
.....................and where is the 03-04 DHP? Still waiting :mad: Patience is a virtue.

[iceman]

Dave asked for my phone # last week, waiting for a call..

[Avsguy01]

This car is terrible for getting stuff done to it. It takes forever!

[iceman]

Charles, you guys alive?

[iceman]

Hey Dave W - you get a hold of these guys at MGM by any chance?

[kubiache]

I'll PM you, Seth.

[iceman]

forgot to update

Charles got back to me 2 weeks ago and gave me his address to send in my stock PCM.. I'm finally getting around to that today. I'm just as slow and busy apparently :)

[IrateSpeed6]

Good to hear seth :thumbs:

[beyerch]

see patience is a virtue on BOTH sides! :-) I'll let you know when I get it.

P.S. If anyone has an autotap 2.0 cable and feels bored, please test this program out for me .... It does have some bugs but I'm curious to see what types of issues you'll get. There will be a new revision in 2 days as well in case you want to wait...

Sorry ATAP 1.0 (original cables) will NOT write the vin properly and they will not be supported... :(

http://www.digitalhorsepowerinc.com/vinchanger.htm

[iceman]

want me to try w/ my car-code??

BTW Charles, I logged one run down the strip this weekend.. was getting 7+ degrees of KR, want me to send you the data?

[beyerch]

yes send me that and your mod list again. thanks

[iceman]

also emailed you the info, but for everyone else (if anyone else has anything to offer besides Chris and Charles)

http://iceman.draepi.org/atco1.xls is this weekends run.

[MetaGTP1]

I would like the DHP program for my '99 GAGT with SC. I sent an email to DHP months ago, without a reply. All I need is the 'Monello program' that Jaketuff has. :mad:

[iceman]

Welp, I got my stock PCM reflashed w/ the DHP goodies sittin here. Hopefully installed this weekend.

[Avsguy01]

Any word on an 03' version of the DHP?

[iceman]

Well good news for me, I put my stock PCM back in that Charles flashed w/ the DHP goodies, it works now with no codes being thrown. Shifts are sloppy, as expected, they should firm up in a week or two and I'll let everyone know how things work. I'm still
on the stock MAF too, gonna wait till everything is re-learned then start playing with those again.


http://www.grandamgt.com/forum/attachment.php?s=&postid=304267

[peeps]

Good to hear!!!

[Avsguy01]

Does anyone know how the 03' version of this chip is coming along?

[Cnix16]

And a SE version

[loudalero]

I was just wondering if dhp will be doing a se version because all the se guys and alero owners are hoping very much for this version.

[H.O. Driver]

Originally posted by loudalero
I was just wondering if dhp will be doing a se version because all the se guys and alero owners are hoping very much for this version.
If you are in MI, get a appointment to get it dyno tuned, best bang for the buck out of that :thumbs:

[kubiache]

At this point, probably the only way anyone will get a SE program, or an 03-04 program, is to have a custom tune. Charles said once that they weren't selling as well as they had hoped, so chances are they won't mass produce anymore than they already have.

[Cnix16]

Dave have you worked things out with yours?

[loudalero]

Well what does a custom tune run for and they are in dertroit right.

[kubiache]

Dave have you worked things out with yours?


Yeah, I got my money back until I can make it there for a custom tune. I'm still going to go back to them, but now I'm going to wait until the cam comes out and I get that installed.

[Avsguy01]

This is really messed up! My only sinkin option is an autotrans interceptor.

[FORTEEN3GT]

OR MANUALLY up and down SHIFT IT...AND JUST REPLACE YOUR TRANNY AND THE SHIFT LINKAGE INSIDE THE TRANNY EVERY 20K-35K MILES OR SO.....ONLY COSTS AROUND 1000 DOLLARS! LOL

[Blackrider]

Originally posted by FORTEEN3GT
OR MANUALLY up and down SHIFT IT...AND JUST REPLACE YOUR TRANNY AND THE SHIFT LINKAGE INSIDE THE TRANNY EVERY 20K-35K MILES OR SO.....ONLY COSTS AROUND 1000 DOLLARS! LOL

That Dosent do anything, Shifting the car Manually, is not hard on the tranny its hard on the engine, if you dont time it right and smack the rev Lim. It dosent ferm up the shifts. I downshift all the time to slow down on the highway.

[Avsguy01]

Id be better off with the autotrans thank you.......lol I do however also shift down once in a while.

[GTPprix]

Actually its a little bit harder on the Trans as well, it engages a manual band that wears quicker than the normal clutchpacks/band assembly would..

[Blackrider]

Its that Same Clutch pack you are just alowing it to go into gear.

[GTPprix]

Yes its the same clutchpacks but it engages a different band calle d the manual band, this band is weaker than the band normally used in day to day automatic driving.

[FORTEEN3GT]

Originally posted by Blackrider
That Dosent do anything, Shifting the car Manually, is not hard on the tranny its hard on the engine, if you dont time it right and smack the rev Lim. It dosent ferm up the shifts. I downshift all the time to slow down on the highway.

I WARN YOU NOW! IT WILL EVENTUALLY WEAR OUT THE ROOSTER TAIL SHAPED LINKAGE THAT CONNECTS TO THE SHAFT IN YOUR TRANNY TO YOUR SHIFTER....INSIDE THE TRANNY...

THIS IS THE CAUSE OF MY REBUILD!!! TRUST ME 1200 DOLLARS LATER, I KNOW!

[FORTEEN3GT]

that is what broke on my tranny...the manual shifting arm! where it meets the tranny was stripped or something....would not allow the car to go into gear even when you manually shifted it.....

reverse was the worst.........i now limit the amount of shifting i do manually....but downshifting is addictive (sounds really good with heads, intake, and borla's!) and all those pesky ricer's cant drive by me louder than my ole 60 degree v6!!!

[GTPprix]

Heheh Reverse Band is also your LO band, which is engaged during manual shifting as well.. It takes a beating I can tell you that..

[Blackrider]

Ok, So You Manualy shift up, then drive normal, Its stays on the "D" Band? when does it make this second shift over to the normal Band?

[phantom505]

What the heck does this have to do with DHP?

[AaronGTR]

I'm with him^. What does this have to do with DHP, and Avsguy01... why do you think your only option is an autotrans interceptor? You have an '03 GT right? You should be able to get a program.:confused:

[luniz]

There is no DHP program for the 03 GAGT's that I know of.

[loudalero]

Well just got an email back from jason at dhp because i was wondering how much for a custom tune and he told me 399 plus dyno time so Now i am wondering if there is anyone that had a custom tune done and what they ended up paying after the dyno.

[Avsguy01]

Just got an email back from DHP.....ha ha ha Quote "Grand Ams are model year specific. We are currently finishing our 2003
calibrations for public sale." Kick arse! See now thats much better :D yummm......... CAI, CA MAF, TOG Headers, Hi-flow cat, and Borla exaust.....with a DHP program.....sounds all good

:thumbs:

[Cnix16]

Is there ever going to be a SE v-6 program?

[AMRAAM4]

Originally posted by loudalero
Well just got an email back from jason at dhp because i was wondering how much for a custom tune and he told me 399 plus dyno time so Now i am wondering if there is anyone that had a custom tune done and what they ended up paying after the dyno.

That price is assinine! $399 plus dyno time cost...yeeeeeah OK, whatever. You're looking at over $550 for a tune. I know a ton of folks that tune PowerFC and Haltech for $250 :rolleyes: And you actually have a fast car when you are done, not a 14 second monester.

[IrateSpeed6]

Custom dyno tune for my car is around $500...

You can't compare everything to RX7's

[mn2kgagt]

Originally posted by Avsguy01
Just got an email back from DHP.....ha ha ha Quote "Grand Ams are model year specific. We are currently finishing our 2003
calibrations for public sale."
See now thats kinda strange. I bought Phantom505's DHP off of him and it was for a 2002 GAGT and its working fine in my 2000 GAGT.

[iceman]

Originally posted by mn2kgagt
See now thats kinda strange. I bought Phantom505's DHP off of him and it was for a 2002 GAGT and its working fine in my 2000 GAGT.

Actually that's kinda strange... there were some changes in between 2000 and 2001, I'm amazed it's working for you w/ no issue lol

[mn2kgagt]

I just emailed DHP to see what they say. Need be i'll send them both of my PCM's in trade for a 2000 DHP PCM

[phantom505]

I can't see why it would matter if it works. Have you done all the e-brake, speedo, gone to WOT, shift right? No SES lights?

We discussed this in my sell thread and we couldn't think of anything that would have changed between 2000 and 2002 that would make it run wrong.

Do you know what the changes were from 01-02?

[iceman]

It's 00-01 that there are changes... egr related stuff iirc

[phantom505]

Well if the EGR isn't throwing a code yet then he should be good right? I know that thing is nearly constantly monitored. And if it doesn't open, oh well, it's not going to hurt performance, just emissions.

[iceman]

If I were him I'd get the right PCM... just my .02 . nothing may be broken yet

[mn2kgagt]

We'll see. This weekend i'm taking a 100 mile trip and i'm bringing my old PCM with me so if I do have problems i'll just swap them back. I just emailed DHP so see what they say.

[GTPprix]

The LO/Reverse band engages in manual action on its own without any intervention from the intermediate band.. Do I have to post a blow up and operations manual too?

[Kdawg207]

Originally posted by Avsguy01
Just got an email back from DHP.....ha ha ha Quote "Grand Ams are model year specific. We are currently finishing our 2003
calibrations for public sale." Kick arse! See now thats much better :D yummm......... CAI, CA MAF, TOG Headers, Hi-flow cat, and Borla exaust.....with a DHP program.....sounds all good

:thumbs:


nice...by summers start....i'll be cai, ca maf, slp w/ cutout, and dhp.....nice!

[Avsguy01]

Im with ya bro!

[mn2kgagt]

Looks like the only problem i may experiance is problems with my front o2 sensor. I'll just keep my code reader in hand to make sure i'm not seeing anything but DTC P1336

[iceman]

Yeah, I'm willing to bet you have the wrong program. You should really get the one made for your year. I had the same thing, 02 sensor code.. apparently I had pre-01 software on the first PCM I got, had an SES until DHP gave me a new one.

[phantom505]

Originally posted by mn2kgagt
Looks like the only problem i may experiance is problems with my front o2 sensor. I'll just keep my code reader in hand to make sure i'm not seeing anything but DTC P1336

That sucks, but P1336, isn't that the crank sensor relearn?

[mn2kgagt]

Yeha it is. I'm going to talk to a friend in my home town to see if he can do it. He works at a GM dealership and if i request that he be the only one to workon it i'm sure it wont get reflashed

[mn2kgagt]

Originally posted by iceman
Yeah, I'm willing to bet you have the wrong program. You should really get the one made for your year. I had the same thing, 02 sensor code.. apparently I had pre-01 software on the first PCM I got, had an SES until DHP gave me a new one.
Well I emailed DHP to see if they will trade me a 2000 PCM for the 2002 PCM and my stock PCM

[phantom505]

If that is what's happening then I don't know why a case relearn can't fix it. It's just letting you know it has no clue where it's at.

[mn2kgagt]

I'm also gettting a O2 Sensor error of some kind. I just heard back from DHP and for $50 they'll flash it to the 2000 code :)