DAMN Clunk in window and dealership says NO! > [Archive] - GrandAmGT.com Forum


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02-16-2004, 04:02 PM
Heres the deal. I've had this 02 GAGT since 02. Well, the windows on it have been fixed about 10 times in this time period... I believe this is due to the morons not fixing it properly when it needs to be fixed. I think they some how rig it or something. Anyways, heres the deal. If I roll down my drivers side window, then when I roll it up (2 door coupe), I hear a "CLUNK" or two... Anyways, the window goes up and down fine, but the CLUNK worries me. From what I've learned on this site, and my past experiences, this has something to do with either the motor or regulator. I know that a "CLUNK" not real loud but u can hear it while it goes up isn't normal...... IS IT?? The dealership is trying to tell me this is normal.... Anyone have any thoughts on what EXACTLY this might be???


02-16-2004, 04:42 PM
Take it to a different dealer and see what they tell you.

02-16-2004, 05:06 PM
agreed... Delerships are like any other mechainc shops ( ive worked for dodge and goodyear/firestones).. if you not happy at one shop there has to be more in your area... find another... also do some phone calling to other shops maybe not in your area... and explain to them that youve heard that ga's have a problem with the door regulators going 'clunk'... youd be surpirsed what people ie service managers, will tell you.. also ask parts people at dealerships... they know cause all the warrenty parts going across the counter... :)

02-16-2004, 09:06 PM
If none of that works....... tell the dealership that this is NOT normal and to stop giving you a load of crap.... and that if they fail to even attempt to fix this under a factory warranty that they will be sued by you. Plain and simple.

02-16-2004, 09:15 PM
Yes, I had tons of problems with the gm dealer in my town. I couldn't even purchase my car from them they were giving me so much tish. Then i was dumb enough to go back to the dealership to get a new rear bumper after mine got damaged. I had to wait six weeks heck it only took four weeks for a whole car to come in.
I went straight up to the bodyshop manager and told him I will take my business else where. I made an fool out of him in front of everybody.

Well about an month ago I was getting quotes for an paint job for an hood and they were the cheapest. I hated to go back to the same dealership that treats me bad. Well anyway now the bodyshop manager is so friendly to me and he gave me $500 paint job free. I think he felt so sorry after all the tish I went through with them over the year. So the main thing is play out the dealership and later they will become your best friend if you make them look they idiots:p


02-17-2004, 04:30 AM
My original dealer: Lazy, sarcastic, shady, and slow.

My new dealer: Very friendly and honest, care about the customers.

Like everyone has said, try a new dealer if yours is giving you a load of BS.

02-17-2004, 09:03 AM
My '02 coupe has the same "clunk" sound. It works fine, but slow...just sounds like it's not going to make it.

02-17-2004, 09:10 AM
I can't speak to the "clunk" sound, however I can speak to a dealer that fixes the same thing 10 times. They run seious risk of having a lemon law car on their hands. They should understand that and fix it right the first time. I wouldn't trust my car to them if I were you. Take it someplace else.

02-23-2004, 02:59 PM
Do a search for window regulator in the parts section, you'll find part numbers. Mine is doing the exact same thing. I pulled my door panel off and checked out the window regulator since they told me that was failing. It's not the regulator (the piece that moves the window up and down) but a clip that holds the glass to the regulator's arm. That clip is broken. When it goes down, its all fine because the weight of the glass is on the regulator arm. For some reason when going back up, that arm moves a little and the glass "slips" from the regulator arm. It keeps going up, but its labored. You just need to replace the clip and the part number is in that section I just mentioned. My dealer told me it doesn't exist, fight them on it. Plus, if its a new car and has literally been to the shop 10 times for that problem, you might get something going through the lemon laws in your state.

02-23-2004, 03:08 PM
Take it to another dealership! Plain and simple!!!!!

You said it's been in 10 times, for the same thing? Isn't there a clause where if they can't fix it 3 times, then you get a new car or your money back?

02-23-2004, 03:29 PM
i took mine to a auot glass specialist and he replaced my stock regulator witha jap one...it performs smoother than any other GA i've sat in which is quite a few....in my area driving to my local 711 i will see at least 15 other GA's

02-26-2004, 09:59 AM
My Passenger's side was replaced when it completely stopped working (luckily when it was up).

The Driver's side was replaced when I took it in at 35K with a list of problems. It was only "clunking" as well. They replaced it no questions asked.

It was actually one of the better experiences at the local dealership... especially considering me coming in so close to the end of the warrantee.